Get in Touch With Us

Got a question about one of our reviews, spotted something that needs a second look, or just want to tell us what you think of the site? This page covers how to get in touch and what you can expect once you do.

How to Contact Our Team

Email is the best way to reach us. Write to [email protected] and a member of our editorial team will read your message personally. We aim to reply within a couple of working days, though it can take a little longer during busy periods.

A quick note on what your message is about — a bonus term you want clarified, a payout speed question, a correction, or something else — helps us route it to the right person and get back to you faster.

What Readers Usually Contact Us About

We hear from a wide range of people who use this site to compare offshore sportsbooks. Common reasons people write in include:

• Questions about a specific sportsbook — If you want more detail on how a book like Lucky Rebel, Bovada, or BetOnline handles withdrawals, verification, or a particular market, ask us directly.
• Bonus and rollover clarification — Welcome offers such as a 125% match or a free bet package always come with wagering requirements, minimum odds, and time limits. If a term isn't clear, we're happy to point you back to where it's stated and explain how it generally works.
• Corrections and updates — Offshore sportsbooks change their bonus terms, payout limits, and banking options fairly often. If you notice something on our site that looks out of date, flagging it helps us keep our rankings accurate.
• Feedback on our methodology — We rank sites on factors including payout speed, odds quality, market coverage, and reliability. If you think we've missed something worth weighing, we want to hear it.
• Responsible gambling concerns — If you or someone you know is struggling with betting behavior, please say so in your message. We can point you toward support resources, and you can also reach the National Council on Problem Gambling helpline at 1-800-GAMBLER at any time.

What We Can and Cannot Help With

We're an independent review and comparison site, not a sportsbook. That means we cannot access your betting account, process a deposit or withdrawal, or resolve a dispute directly with a book. If you have an issue with a specific offshore sportsbook — a delayed payout, a frozen account, a bonus dispute — you'll need to contact that operator's own support team first, since we have no ability to intervene in individual accounts.

What we can do is help you understand how these things typically work, point you to our guide on non-GamStop casinos if that's relevant to your search, and pass along your feedback if a pattern of complaints about a particular book comes up repeatedly.

A Word on What This Site Is — and Isn't

Every offshore sportsbook covered on this site is licensed outside the United States, typically in jurisdictions such as Curaçao, Panama, or Costa Rica. None of them are licensed or regulated by any US state, and none of the player protections that come with a regulated US sportsbook — segregated funds, formal dispute resolution, guaranteed payout timelines — apply here. Using an offshore sportsbook sits in a legal grey area for US bettors, and the rules vary by state, so we'd encourage anyone contacting us with a legal question to check their own state's current laws and speak with a qualified professional rather than rely on general commentary from us.

Our rankings and reviews reflect independent research into odds, market coverage, bonus terms, banking options, and reported payout reliability. Any commercial relationships we have with the sportsbooks listed do not influence how they're ranked.

Before You Write In

A few quick pointers that help us help you:

1. Tell us which sportsbook or page your question relates to.
2. Include any relevant detail — the type of bonus, the payment method, or the specific claim you're asking about — so we're not guessing.
3. If it's a correction, let us know where on the site you saw it.
4. Keep account-specific issues (deposits, withdrawals, verification) for the sportsbook's own support channel, since we can't act on those directly.

You must be 21 or older to bet with any offshore sportsbook featured on this site. Betting carries real financial risk, including the risk that an offshore operator delays or refuses payment, and nothing on this site should be read as a guarantee of winning or a source of reliable income. If gambling stops being fun or starts to feel out of control, help is available through the National Council on Problem Gambling at 1-800-GAMBLER.

Thanks for taking the time to read this far — we look forward to hearing from you.